Customer Testimonials
Aaron was soooo helpful! He made the whole process fun and easy. He gave me great tips for navigating the car buying process and answered all of my questions. He even helped me find a great insurance plan. To walk in a dealership and leave out with a great experience and exactly what you want is the perfect way to do business! Thank you so much Aaron and Kefer Jeep Dealership!
I had a wonderful experience during my recent visit to the Keffer jeep dealership. I was assisted by General Washington Jr. for a trade in inquiry. I was actually at the dealership to get my Wagoneer serviced and talking with him about the trade in offers. He is a very knowledgeable about the jeep offerings, gave me in depth tour of the new wagoneer S and grand wagoneer 2024 including all the cool tech and comfort packages loaded on the car. He was pretty engaging and convinced me to give a serious thought about trading in my wagoneer. Iām coming ...
Ken, JR & Cliff were great in making our car experience smooth. We had multiple options for the vehicle we were purchasing, because they listened, we choose to buy from Keffer.
Amazing experience at Keffer CDJR! Aaron and JR took really good care of me and worked with me on a good deal I couldnāt pass up. Would 100% recommend anyone looking for a car to come here! Thanks again to Aaron and JR
A mutual acquaintance referred me to Willie, who mentioned he was the right person to help me find a car. I called him the same day I received his number and scheduled an appointment for the following day. Willie was very patient, attentive, and respectful. As a result, I bought a car on the same day. The process at the dealership was very smooth, and everyone, including Willieās manager and boss, was friendly and worked well with me and my father.
A mutual acquaintance referred me to Willie, who mentioned he was the right person to help me find a car. I called him the same day I received his number and scheduled an appointment for the following day. Willie was very patient, attentive, and respectful. As a result, I bought a car on the same day. The process at the dealership was very smooth, and everyone, including Willieās manager and boss, was friendly and worked well with me and my father.
Thomas Was great real down to earth and patient Evan was very patient as well they didnāt rush me into anything and made sure I got what I wanted I drove off the lot in a brand new 2025 with no money down The finance lady Cyn put a great deal together and referred a great insurance price Everything was great Iām so happy
Ken was amazing, it was a long process but he was there throughout everything. Iād really like to thank him and the Keffer staff for all of the help! Best Chris
Shout out to JR for making things right, you earned a 5 star review. I want to highlight that you & you alone earned it. No thanks to your service team. I arrived 20 minutes before you open at 730, first truck there. Simple oil change only, should be fairly quick right? Nope, 1 hour later they're just putting the oil in my truck. So I ask why is it taking so long, when I arrived & got checked in I sensed a little attitude from the folks in the service department, but I waited patiently. But I politely dished some out when ...
Fast Service, freindly staff, easy to work with. Finished deal in about 2 hours from start to finish
Iām a very satisfied customer of Keffer Chrysler-Dodge Jeep Ram. Iāve found all the employees to be extremely helpful in the purchase of my vehicle from the sales Dept down to the service personnel. I would recommend this Car dealership to anyone.
Just purchased a new ram 1500, great car buying experience all around, my salesman Joc Bates make it super easy and simple, would highly recommend
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I canāt trust this place they will tell you they ...
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I canāt trust this place they will tell you they ...
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I canāt trust this place they will tell you they ...
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I canāt trust this place they will tell you they ...
Itās always a process when making the decision to buy a car. But Mark made it probably the easiest I will ever have. I called in to n Thursday last week and he answered the main number and told him about my issues with a different dealership. Immediately said come on in. From the moment I got there to When I left with my new ride, he made it easy and inviting rather than pressured. If you use Keffer Chrysler Dodge Jeep ram Ask for Mark.
If you're in need of a vehicle, I recommend visiting Keffer Jeep @ 8214 E. Independence Blvd. Thomas Lynch (sales associate) is amazing! I've just purchased a Chevrolet Equinox today. Thomas, was very knowledgeable, professional while friendly and fun. Also, Willie Brown (sales manager) was very helpful and pleasant to meet. The Keffler team was great and made my car buying experience very easy and pleasant!
Frank is the absolute man! No pressure, no funky talk, just straight up great service! Go see Frank for a quick and easy car buying process! See you for the next one sir.
I would like to thank Kevin, Trudeau service advisor, and Alex Edwards master tech for their amazing professionalism and knowledge. Iāve been in the car business for almost 30 years and I have yet to find two most qualified Individuals as them. Nothing but absolute Praise.
Iāve been shopping for a Wrangler to enjoy with my family on the weekends. I saw Keffer had several in stock and dropped by to just take a look. I was assigned Amari, he quickly found the model I was interested in, brought it to the front of the store and reviewed several key features. I was then allowed to test drive on my own to get a feel for the vehicle. This alone is something that set Keffer apart and I wish more stores would offer this. It gave me time with the car without feeling any sales ...
Assisted my son with a purchase of a preowned Ford Bronco on April 10. We worked with the sales team of Aaron and Diondre who were excellent. Very attentive and helpful in us striking a deal! The Sales Manager JR was also extremely nice to work with. Highly recommend this team for any of your vehicle purchasing needs. Thanks guys.
Aaron and JR were great help! Ended up getting a 2023 Bronco and I was really happy with my experience. Iād recommend them both anytime at Keffer Jeer Dodge Ram
From working with my Sales contact Ken to his manager Anthony - together they made the car buying process simple and efficient. Great experience!
Working with General Washington Jr. was an absolute pleasure. He was incredibly patient, knowledgeable, and made sure I felt supported every step of the way. His professionalism and genuine care made the car-buying experience smooth and stress-free. I highly recommend purchasing a vehicle from him if you get the opportunityāyou wonāt be disappointed.
Evan was amazing and made the process so easy. JR was a delight and worked hard to make things happen. Thank you both and my daughter thanks you!
I purchased a used Tesla that completely died 2 weeks later. The finance person told me I had a 90 day warranty through the dealership. The management team is telling me there is nothing they will do for me and I am on my own with Tesla.
A wonderful buying experience. I've bought several premium pre- owned cars out of state and Keffer made the process pleasant and seamless. Importantly, communication was fast and accurate. Evan was a superb sales associate - highly responsive and always ultra professional. His responses to email and phone were ultra fast and highly appreciated! Thanks.
(Translated by Google) Very good attention, they do everything possible to help their customers in the purchasing process. I must say that I came in with low expectations of getting a vehicle and thanks to Anthony and my salesman Diondre, I was able to get the right vehicle. They are the best, in addition to the rest of the team, all very professional, thank you Keffer for helping me fulfill a dream!! (Original) Muy buena AtenciĆ³n, hacen todo lo posible para ayudar a sus clientes en el proceso de compra. Debo decir que lleguĆ© con pocas expectativas de obtener ...
Mark Reynolds and JR took great care of us when we purchased our new jeep. Thank you so much!!
Mark was a pleasure. And JR worked with me to get a deal done. Kudos
Recently purchased a jeep here and worked with Kyler. He was amazing and made the process super easy from start to finish! I love my Jeep and will be back if I ever get another one!!!
Worked with Amari Duncan to get me into a new Truck. Process was smooth and easier than I thought it would be. I appreciate the patience he had working with me and my Grandmother. If I was to recommend anyone to work with at Keffer itād be him.
Great experience with Mark and Anthony. Made the leasing process quick and efficient.
I had a SUPER easy experience at Keffer! My sales person Ken was very friendly and the process was super quick. Iāve been searching for my Audi for a while and once I found it I hopped straight on it and the car was even better than I could've imagined. Thanks Keffer!
I recently had the pleasure of purchasing a truck at Keffer Chrysler, Dodge, Jeep, Ram in Charlotte, and I can confidently say it was a fantastic experience from start to finish! My sales representative, Kyler, was incredibly knowledgeable, attentive, and patient as he helped me find the perfect truck for my needs. He made the entire process feel smooth and effortless, answering all of my questions with professionalism and enthusiasm. When it came time to close the deal, the sales manager, JR, took over and made sure everything was handled quickly and efficiently. JR's approach was both friendly and ...
Had a great purchase experience with General and JR. They didn't play any games. I bought from out of the area and was able to do everything over the phone and online. They also took care of the transportation with me. Would absolutely work with them again.
Me and my family have bought multiple cars from Frank. He makes the process super quick and easy. We will go back to him again and again!
The one on independence has the best customer service and best quality of vehicles!!!
From communication to time in and out of the door I was fully impressed. Expertly handled from start to finish, cannot recommend more.
I have always wanted a Jeep and Anything Garabito and Joc Bates from Keffer crjr made this such an easy and fun process getting into the vehicle I always wanted. I highly recommend going to see these two guys!!!
Samuel S. Did an amazing job assisting me with the purchase of my vehicle. Excellent job.
Although I did not wind up purchasing here, I wanted to send a review for the incredible customer service I received from Thomas while I was searching for the Vehicle I wanted. I had made a mistake 3 weeks ago and purchased a 2025 Ram Laramie with less options than I thought were included (bad dealership, but ultimately my fault) so i wanted to do a quick turnaround and trade my new vehicle for another new one. I was looking as far as 500 miles for my exact wants and Thomas at Keffer helped me with information on one of his vehicles. He ...
I had an amazing experience at Keffer Dodge, thanks to Anthony and Mark! From the moment I walked in, they provided top-notch customer service, making the entire car-buying process smooth and stress-free. They were both incredibly knowledgeable, patient, and went above and beyond to ensure I got exactly what I was looking for. Their professionalism and dedication truly stood out, and I couldnāt be happier with my purchase. If youāre in the market for a new vehicle, I highly recommend Keffer Dodge ask for Anthony and Mark for the best experience!
frank helped our company purchase 3 trucks and made the entire experience flawless. we will definitely be back
My husband stumbled across an article about the Chrysler Pacifica and there being special rates on them right now. We already had the 2020 model, loved it, and after some research and discussion decided it was time for an upgrade. Searching for the best bang for our buck, we found a black 2025 Chrysler Pacifica Pinnacle Hybrid and oh my GOODNESS are we enamoured with this vehicle!! I wasn't partial to the hybrid version before, but definitely am now that I've experienced it. This van has a luxury feel with an affordable price tag. LOVE the fact that all of ...
I love my new Jeep Grand Cherokee Summit. Sannibel was so great to work with. She was patient with me as I waivered about the various models and sizes. Her thorough knowledge of the brand was evident and she helped me find the perfect mid-size vehicle that would fit my family of five with a spacious third row. This was our first experience at Keffer and I highly recommend! Go find Sannibel and tell her I sent you!
My car salesman was Mr.Hung (Ken). He went above and beyond for me to get my 2021 Honda Civic! This young man is incredibly professional while also being relaxed and down to earth with you! He doesn't try to up sale or put you in a car you don't want. He did everything in his power to get me in my car. Women, I will say it is hard for us when buying cars because we tend to get treated as if we have no idea what we are doing. Mr.Ken was not condescending in the slightest. ...
Willie Hailey was a pleasure to purchase my new wrangler from! Everyone in the dealership treats you like family from the sales floor to the service department. Thanks guys!
Willie Hailey was a pleasure to purchase my new wrangler from! Everyone in the dealership treats you like family from the sales floor to the service department. Thanks guys!
Kevin was so nice and made sure my car was serviced well. He kept great communication and let me know all of my options to pay for fixing my car. I would 100% bring my car back here to be serviced. The details on the videos of what was wrong was super cool how they just show you whatās wrong by recording it. I loved that you can see the prices of everything as soon as inspection was done by simply clicking on a link. And having a shuttle ride was top tier because I live in university and they ...
(Translated by Google) I bought my jeep with Antony and Joc, everything was very fast and efficient, the same day I left driving, thanks to their excellent work and attention I felt like family, I can't help but say that it was in Spanish, thank you for your excellent attention I would definitely return with you š (Original) Yo comprĆ© mi jeep con Antony y Joc, todo fue muy rĆ”pido y eficiente , el mismo dĆa salĆ manejando , gracias a su excelente trabajo y atenciĆ³n me sentĆ en familia, no puedo dejar de decir que fue en espaƱ...
General took good care of me ask for him when you come here. Dealership is a class act. Would buy from them again.
I worked General Washington Jr. he got me the car of my dreams and if you need a vehicle you need to come see him. Heās the best car salesman in the world ! He also helped my mom get her car years ago and itās still going strong.
I had the best experience working with Sannibel and Cyndi! They were super helpful and made the process easy and stress-free. They were super patient and so friendly! Highly recommend them!
I had a 5 star experience with this dealership in purchasing my C8 corvette. Evan provided 5 star service and was my eyes and ears as I was a buyer that was out of state. Complimentary service from top to bottom. Will do business again with in the future.
So we have now purchased 2 cars from here within the last 5 weeks! Our first purchase was for my husbands car and we worked with Evan. Evan was great! Very knowledgeable of the inventory and had a great ability to take my list of preferences and find us the perfect vehicle. Our second car was purchased with Sam. He was amazing as well! Extremely patient and thorough throughout the entire process. He alongside Cyndi in finance worked OVERTIME (literally) to get us into the best vehicle possible with the best possible interest rates. I would highly recommend this dealership and these ...
Will was the best. He was great with communication. Was very helpful and understanding with my price range. Definitely 5 stars.
Minor set back to my thoughts in regards to advising (internal most likely)but with how I have plans itās a correction I will do on my part New face in regards to rep and it was fresh Giving patients and connection
Samuel Saia treated us fantastic. Had a great experience with him.
Jason Humphrey is a great salesman. Iād definitely recommend him if youāre looking for a car. Due to his attention to detail he was able to find the vehicle I was looking for with everything I requested.
I have had the most wonderful experience today at Kefer. Jason Humphrey showed me all the vehicles I wanted to see, was knowledgeable and efficient with getting any answers he was unable to provide. I never felt rushed or pressured. He was outstanding to work with and I would recommend him to anyone looking for a new or used vehicle.
Samuel was great! He made the process enjoyable and connected with my wife and I beyond selling us a car! Thanks for the great help, we will be return customers!
Had a nice experience at Keffer Jeep. Amari Duncan was professional from the time I arrived til I left. He answered any questions I had. I would recommend any new customers to him.
Had a great experience with Samuel and Anthony Keffer Jeep in Charlotteā¦
We got a great deal on our '24 Wagoneer. Our salesperson, Evan, was very helpful and made the process smooth and easy. I would recommend this dealer to anyone.
Kyler was my salesman he did a fantastic job helping pick the perfect vehicle for me and my family. He was attentive and professional throughout the process. His demeanor was phenomenal. If heās not the number 1 salesman in the dealership, he is number one in customer service. Wish there were more salesman like Kyler who cares about my intentions while not selling everything under the moon to me.
Amari was great salesman and stay in touch me the whole time threw the purchase and any issues
Frank and Evan were my the salesmen, Cliff was my finance director and the delivery drivers, Sterling and Keith provided a seamless doorstep purchasing experience w/my RAM 2500!
Joc Bates and Willie Brown have been a pleasure to work with and made the purchase process very easy! Go see them!!!
My experience with Keffer was awesome felt like family walking through the door. Anthony Garasito and Joc Bates went above and beyond to get my family and I in the vehicle we desired. I'm will be forever grateful.
I recently had a remarkable car buying experience thanks to the exceptional service provided by Jason Humphrey! He was incredibly patient with me, and went above and beyond to make sure I found the perfect ride within my budget. The entire process went smooth and stress-free. If youāre looking for a new car, Jason is your north star!
I would definitely recommend Keffer Chrysler Dodge Jeep Ram. Jason Humphrey is a great sales person and is passionate about what he does and getting you into the car of your dreams!
My saleman person Jason Hummphrey was Great and helped me alot on a Great Deal on my 2nd Vehicle from here and got a full tank of gas . When you go too Keffer ask for Jason .
My husband and I contacted Thomas on a Wednesday and by Friday morning we bought our vehicle. They had all paperwork ready and all we had to do was test drive and sign. We were in and out in an hour. We had the pleasure of working with Thomas and Cyndy. They were both efficient and down to earth people. We usually despise the car buying process and because of them we have a new outlook on this. We are recommending everyone we know to visit them. They are the true meaning of āpeople do business with people.ā Thank you ...
Let me say that Ken Nguyen was such a big help. He went out his way to see me on his day off just to make sure I get the vehicle I desire. In the middle of the process, it was kind of rocky, but he stuck with me until I became a satisfied customer. And with that I give him a 10 out of 10. I appreciate it everything you done for me brother. And I never forget it. Anybody who wants great service I recommend him.
I went to this dealership with my best friend for her to get the car the she has always been wanting. The salesman was amazing, and Anthony Garabito had the best interest in mind. I would highly recommend going here to purchase or lease. These people are so great. Thank you all for all of your help! I will definitely be recommending family and friends.
Thanks guys everyone on the team helped me out big time...Thomas, the sales manager and the fiance manager cliff fought hard for me to get a deal and I greatly appreciate it
(Translated by Google) Great attention from Antony "Garavito", he is an excellent seller and a very good communicator, he helped us in the decision of our purchase by adjusting the numbers appropriately. Thank you very much for your good work, I recommend this seller. (Original) Estupenda atencion la de Antony "Garavito",es un excelente vendedor y muy buen comunicador,nos ayudĆ³ en la desicion de nuestra compra ajustando los nĆŗmeros adecuadamente.Muchas gracias por su buen trabajo,recomiendo a este vendedor.
If youāre in the market for a New or Used vehicle I couldnāt recommend Thomas at Keffer enough! Traveling 3 hours to see a vehicle is tough to do and he went above and beyond to provide answers to all of my questions. He was thorough and transparent and gave me the confidence that my trip would be well worth it.
Jeremie was rude and disrespectful, he doesn't care about the customers new or returning. His attitude toward my situation was less than acceptable. The dealership does not value their customers, they made no effort to rectify my problem. There solution was purchased another vehicle from them. I've purchased three brand new vehicles from Keffer CDJR. First one, 2023 Jeep Grand Cherokee Overland had no issues, traded it and the second one, 2024 Jeep Grand Cherokee Summit, had a recall that wasn't repairable for over two months. Traded that and the third one, 2024 Jeep Grand Cherokee Summit power steering stopped ...
I normally donāt write reviews, but what I experienced with Cindy Morales, Finance Manager & Ken Nguyen, was beyond EXTREME Customer Service. If I could give Cindy 20 stars instead of 5, I would! I took a young family member to buy his first car last week. He did not walk out with that car that night, but the knowledge he received from Cindy will last him a lifetime!! The time she took with us and the genuine compassion and willingness to go above and beyond has to be acknowledged in this review. Cindy and Ken, we will be back to ...
sannibell did a great job listening to our needs and made the entire visit a pleasure. we will be telling people to go see her
Great Experience with the Service Department to walk a novice to the world of being a Wrangler Owner! Informative and Easy to Understand what needed to be done my Service Contacts are JAY GARY and YEORGIOS MAVROMATISšÆšā¼
Looking to purchase a used vehicle and contacted the dealership to work the deal as I am 2 hours away. Anthony (sales manager) and I worked the deal and was sent the purchase agreement and agreed to pay cash. Next morning contacted him about some questions on the vehicle and to ask what forms of payment they can take. I was told and said let him know when I can come get it and I told him I would let him know later. I went to the bank after work to get the cash out to get a certified check and ...
I drove an hour and and half to go to Keefer because they had the used car with low miles that I wanted. I called the day before to make sure the car was still available and set an appointment for a test drive. When I got there the car was out front waiting and Kyler greeted me as I walked in. During the process I got concerned about a certain thing, that had nothing to do with the dealership or their product, and Kyler my salesman actually took the car to a 3rd party to get the info I ...
We purchased a car recently from Keffer Jeep and we were so grateful for the help of our sales person, Ken Nguyen. He made the experience easy and efficient - I highly recommend asking for Ken if you are needing assistance!!
This truly an awesome dealership! They go out of there way to ensure the best possible customer experience, even from hundreds of miles away! I strongly recommend Keffer. You will not regret your decision!!
I purchased a Jeep grand Cherokee ! I was graciously helped by mark! He provided clear and excellent help . Very nice and took his time to make sure I was satisfied in my vehicle purchase ! Thank you again to Keffer ! For helping me find the perfect family vehicle
Mark and Cliff helped me get into a brand new 2024 Wrangler the whole thing was super easy and Mark and his friend Luis even helped drop off my rental car to Enterprise very professional dealership
I recently had a fantastic experience at Keffer, thanks to Kyler! His knowledge, professionalism, and friendly demeanor made my car buying process seamless and enjoyable. He took the time to understand my needs and went above and beyond to ensure I found the perfect vehicle. I can't recommend Kyler enough ā he truly is an asset to the team! Thank you for the excellent service!
(Translated by Google) Thanks to Keffer Jeep for the good service. Thanks to my salesman Luis and his manager Anthony who helped us in an incredible way (Original) Gracias a Keffer Jeep por la buena atenciĆ³n. Gracias a mi vendedor Luis y su gerente Anthony que nos ayudaron de una manera increĆble
Unfortunately was unable to work a deal with them. However, i do want to take a second to give a shout out to Ken. While the deal did not work out, he tried numerous ways to get me what i was looking for. I appreciate his patience & willingness to help. His boss was very transparent & open up front which I appreciate. Give this dealer a try if you are looking for a Chrysler Dodge Jeep or Ram. Good experience & felt that they had my interest in mind when selling to me.
UNBELIEVABLY HORRIBLE with SURPRISE ENDING. Car was listed online at $16,600. I was interested so I went to Charlotte on Sunday to look at the car. They were closed. I knew that. It was an hour drive to get there. I found the car and liked what I saw, ready to start the purchasing process. However I noticed in the bottom right of the windshield, there was a tag that mentioned dealer add-ons... A theft protection system, nitrogen and window tint. This package was listed for $1,197. Would they do this to their customers?? Add $1197 to the price and say it's ...
Kyler and cliff were very helpful, 10/10 experience
Joc did a good job as a fast salesperson. He and his team stayed past closing so I could get a great car I've already received compliments on.
The Sales Manager Willie Brown made our car buying experience easy he was very knowledgeable and help us find a car in our budget.
Earlier this week I was referred to Anthony Garabito at Keffer Chrysler Dodge Jeep Ram in Charlotte for my new car needs. After arriving Anthony introduced me to Willie Hailey who showed my wife and I a variety of great vehicles. He was able to answer all of our questions during our search. Ultimately we decided on a vehicle that was parked in the show room right in front of Willieās desk. He and Anthony were able to offer us a fair price for our trade in and a great price for our new vehicle. We were very satisfied ...