Customer Testimonials
Earlier this week I was referred to Anthony Garabito at Keffer Chrysler Dodge Jeep Ram in Charlotte for my new car needs. After arriving Anthony introduced me to Willie Hailey who showed my wife and I a variety of great vehicles. He was able to answer all of our questions during our search. Ultimately we decided on a vehicle that was parked in the show room right in front of Willie’s desk. He and Anthony were able to offer us a fair price for our trade in and a great price for our new vehicle. We were very satisfied ...
Great guy to work with! Willie made the car buying process, quick, painless, and fun!
Earlier this week I was referred to Anthony Garabito at Keffer Chrysler Dodge Jeep Ram in Charlotte for my new car needs. After arriving Anthony introduced me to Willie Hailey who showed my wife and I a variety of great vehicles. He was able to answer all of our questions during our search. Ultimately we decided on a vehicle that was parked in the show room right in front of Willie’s desk. He and Anthony were able to offer us a fair price for our trade in and a great price for our new vehicle. We were very satisfied ...
Communication and fast service. Got the deal done on a New 2024 Charger EV. Thank you!
Joc and the team were exceptional in providing a seamless buying experience, can't recommend highly enough to go here instead of the other jeep dealerships in the charlotte metro. Thanks again!
Had a great experience at Keffer Jeep. My sales person Amari did an amazing job find me a new vehicle. He is the best in the business. Come see him if you need anything. Great sales and finance team.
Ken was very honest and awesome dude. Willie and Ab helped me on the finances. Would recommend
Amazing experience very helpful I had an amazing time here with David always ask for Him he made my experience easy
First, I want thank Keffler Chrysler for this past service. Also want to thank my salesman David he did a phenomenal job we related on so many levels (once had the same car until I traded it Friday) and he helped this transition goes so smoothly. I also want to thank the Finance guy ( I forgot his name) 😔 he was amazing the energy, the paperwork process quick fast and easy those two guys made my 1st trade very amazing thank you too once again I love my SUV!!!
Got my side window broken,at the hotel last night , Came to Keffer CDJR Yeorgios helped me out. He said give me a minute. Came back je said got window in stock and they installed in less than 2 hrs. Made my day!!!!! Thank You
The Best Dealership in Charlotte NC,Sam and other staff are so attentive and helped me with every request,top notch customer service and great atmosphere ❤️
Absolutely exceptional service! We had the pleasure of working with Chris H and the manager or financial advisor I can’t remember his name 🙁 I can't thank them enough for their dedication and professionalism. We got 30 minutes before closing and Chris still allowed us to test drive the truck. He kept it honest and made us aware, had realistic expectations of what was to come. Despite it being well past closing time, they both stayed late to ensure we could finalize our car deal(almost 2 hours)!!! They went above and beyond to make sure we were comfortable with every ...
SANIBELLE….Thank you so much. Very polite, professional and funny. Go see her if you are in need of a new or used ride. She will make it happen along with Cyndy in Finance.
The service was quick and painless. Wife got a new Jeep without a lot of hassle or a long wait.
Our experience with Mark Reynolds was exceptional! From start to finish, including Cyndy in finance, we felt well taken care of. We noticed a positive difference with this dealership compared to others the moment we walked in. Mark was incredibly patient and a wealth of knowledge, guiding us to the perfect vehicle for our needs. He was an absolute joy to work with, and we can confidently say we’ve found our go-to person for future car purchases.
We purchased a new Jeep Grand Cherokee from Mark Reynolds. He did a fantastic job and was incredibly thoughtful. I would encourage anyone to go see Mark directly for their next purchase.
Evan Potee was the sales associate who helped me with my new purchase. I can honestly say Evan is a very knowledgeable, courteous and professional sales associate. If you need a new car or truck, definitely go to Keffer and make sure to ask for Evan.
frank was great to work with. I Will be telling my friends about the experience!
Frank was low pressure. He allowed us to find the car we wanted, worked with us to get the best deal, and in general was zero pressure but super helpful. Would absolutely recommend to anyone who is looking to find their car and not be pressured.
Sannibel was GREAT to work with!!!! She took her time with me and her and Willie went over and Beyond to get me into the car I wanted. If you are in the Charlotte NC area and are looking for a vehicle please stop by Keffer and ask for Sannibel.
Bought a new HC Durango and Willie was absolutely phenomenal! Vehicle had a damaged speaker cover when bought, which was fixed within a week. Only downsides were, financing took a while (at least three hours) due to only two working. When we brought the vehicle back for the speaker cover, the alignment was off and it left worse than it was than when we brought it (almost 2 degrees off on one side and almost 1 on the other), and finally, it took the dealership exactly one month to the day to pay off our trade, but luckily it didn't hit ...
Wylie provided exceptional service! The entire process was incredibly smooth, and I couldn’t be happier. Highly recommend!
Ok, I can tell you that buying a vehicle this time was kind of a challenge. I had several things go wrong with my credit and no one is to blame but me for that. With that being said, Keefer CDJR of Charlotte NC reached out and I was like you know what, it can’t hurt. So I made the appointment. Drove 1 and a half hours because I just had that feeling that my man Amari Duncan was not going to let me leave there until he got me approved. And it happened!! Amari and his financial guy Anthony ...
Sannibel was amazing! She fought really hard to get me affordable payments, even with my less than perfect credit. I walked away feeling confident in the purchase that I made. I know most people in sales tell you what you want to hear and leave you feeling like you just sold your soul in the end; but that was not my experience here. They have a customer for life. Thank you Sannibel!!
Awesome salesman thanks guys for the f150
Amazing help love this place ask for david it was a amazing experience yes great
I am surprised and couldn't be happier! I walked in really thinking I would not be approved for a car due to my past history. Sam Conner and the Finance Manager Cliff, did everything and anything to make sure I'd walk out of here with a car to own and not to rent anymore. Highly recommend Sam, he was very professional, kind, understanding, informative and did more than expected to help me out!
If you're thinking about buying a new vehicle, make sure you buy it here! We had the pleasure of having Sam Conners as our salesman and he was beyond exceptional. I honestly don't even like to call him a salesman because he was the opposite of every salesman I've encountered. I have been buying new vehicles for many years and being a business owner, I buy them often so I have a lot of experience with your typical pushy salesman and Sam was no where near that! He was kind, knowledgeable, respectful, super laid back and that'...
My wife and I just purchased a 2024 Jeep Grand Cherokee L from Keffer, and we couldn't be happier! Sannibel and Willie were absolute rockstars throughout the entire process. They were knowledgeable, friendly, and made sure we got a great deal with our trade in. The Grand Cherokee L is everything we wanted and more. The sales team was transparent, efficient, and ensured a smooth transaction. We highly recommend this dealership to anyone looking for a hassle-free car-buying experience. Thank you, Sannibel and Willie, for an outstanding experience! We are loving our new ride!
This dealership is one of the best to deal with. Evan Potee made the long distance car buying experience the best I’ve ever had. Everything went super smooth, everyone was super knowledgeable, and made the whole experience the fastest I’ve ever bought a car from a dealer before. Would definitely recommend going to see my guy Evan at KEFFER CDJR for your next car.
They did their best they could to help us out and we we’re able to get my wife’s dream car!! they were also very friendly and it was a pleasure to do business with them!! I recommend doing business with Keffer!
I came in a few days ago to purchase a vehicle from Mark he was very helpful and nice
Willie was very informative, knowledgeable,patient and helpful.I hadn’t bought a new car in years and Willie made the process very easy.I won’t buy a car from anyone else
Joc was very helpful and respectful helping us purchase our vehicle!!
Joc Bates helped us and was amazing. One of the best i ever worked with!! Very patient and caring
I have been searching for a Mazda3 Hatchback and Brian made the sales process so easy. He helped me do everything online and set up a delivery to my house. 100% would recommend.
Brian helped me purchase a brand new 4xe Wrangler I love the car and working with Brian was great!
Willie D was great to work with during my process of selecting a new vehicle. I had made plans for traveling and he came in to help me at a time that was most convenient for myself which happened to be his off day. That really showed his dedication to his career . I appreciated that!! Great Attitude and flexibility. Thanks Again, S.J.
Got our dream jeep!!!We had fantastic sales person, Joc Bates made our new Jeep buying experience excellent.He was incredibly patient and professional.He helped us above and beyond to get our dream Jeep. Sales Manager, Mike was extremely helpful throughout whole buying process. I had a great buying experience at Keffer jeep dealership with absolutely amazing sales person and sales Manager.
drove down from WV to buy a van and frank made the entire experience great. Had us in and out in an hour!!!
Went up there to try and get approved for a vehicle, it did not work out but Bryan was super helpful.
Frank worked with us to get our jeep grand cherokee and we love it. He made this entire process fun and we will be sending people his way
Kyler was awesome and came up with great price for my 16 year old
Dealership really nice help a lot to get your cars with 0 down payment we really appreciate with the help we got
Dealership and sales department were extremely helpful and came through with a deal I did not expect. I haven't driven the truck home yet but come Monday I will be the proud owner and never have to take an Uber again. Thank you guys for helping out with my poor credit situation
Mark Reynolds was a great salesman to work with!! He is very quick to respond to messages and emails. When we showed up he was ready to help us from start to finish. Great experience all around!!
We had a great experience buying our new car here recently. Sam Conner was super helpful, professional and friendly!
As a woman it can be frustrating and even intimidating to walk into a dealership alone never knowing if you will be treated fairly or respectfully. From the moment I opened the doors and entered the building, I was treated with the utmost respect and deference. I was greeted with a smile and my reticence was met with kindness and grace. Frank immediately took my trade and began evaluating it. Josh, who became my sales manager, had questions so rather than sending a middle man, he came straight to me and discussed those questions and talked me through the options ...
Thank you to the Team Keffer on E Independence and a Special thank you to Sanabell she was amazing Sale Rep she was patient and passionate about helping my fiancé get the car he has been searching for… Great Job
We just purchased a jeep from Keffer Jeep. I hate buying vehicles. But this time was definitely different. It started from the welcoming at the front door until we drove off the lot. Sannibel C. helped us from start to finished. She was friendly, so helpful with us getting the best deal and most out of our trade. Anthony G. (Finance Manager) got us right through the finance part. He is definitely a high energy and spirited kind of guy. That’s a plus going through the finance part. So with having those two helping you from start to finish ...
I got my dream car last week. Sannibel helped me find exactly what I was looking for and was patient with me trying to make my decision. Took the time to explain to me how everything worked. They got me the rate I needed with the payments that fit into my budget, financing with simple and easy. It had been a long time since I bought a vehicle but this was a seamless experience and a painless experience. I definitely would recommend buying your next vehicle here.
Just purchased my first car and was scared as heck, and with bad credit. Got there and was greeted by Kyler Bitondo, this guy and his team got my in my first car. Thank you guy. PS and trusted me to bring something back.
I’ve worked with Willie on buying two Grand Cherokees and a 392 Rubicon. He is the guy you want to work with. Very helpful and makes the car buying process easy. Thank you Willie!
General was our sales representative and he was very helpful in helping us with our purchase! Thank you!
Carl Hall was a fantastic sales person to work with. The first minute I met Carl he understood not to waste my time and listen to what my needs were. He did exactly what we discussed. He was there to negotiate the best deal possible for me and he even stayed late on his day off as well as when I had the vehicle delivered it was clean and as expected if you are looking to buy a vehicle, I would Chrysler Jeep asked for Carl. You will not be disappointed.
Mr. General Washington was extremely helpful and thorough! Thank you so much for your patience and attention to detail.
Had the absolute best experience with Joc at Keffer CDJR. Definietly recommend going to see him for a great deals and a great experience!
I had a great time purchasing a car with keffer Chrysler dodge jeep ram thank you Brian Ramos for helping me step by step on purchasing my car couldn’t done it without you!
Joc was a great experience I recommend going to see him!
I had a wonderful experience at Keffer on October 26th. My saleseman General Washington was the best. He was very professional and understood what I was looking for and didn't try to push off something I didn't want. I left with a beautiful 2021 Acura RDX with very low miles and great price🔥🔥🔥. I couldn't ask for a better deal. General and Abi in finance made my whole transaction go smoothly. I truly recommend Keffer. Thank you, General!
we have purchased many trucks from frank and he makes the buying process very easy
I recently purchased a vehicle from Keffer and the service that I received was top of the line. Everyone was friendly and helpful through the entire process. I was unsure of what I really wanted but Luis took the time to help me make the best decision for me. He showed me every car that I asked to see and listened to the things I felt I needed in a vehicle. He wasn’t pushy and was patient the entire time. He has a wonderful attitude and you can tell he enjoys his job and I love that. Greg was ...
We had shopped for a low mileage pre-owned Chevy for weeks and therefore had a pretty good handle on the market values for the packages and options we wanted. When we found this one online the price made us suspicious that it had "history" but close inspection and a clean CARFAX convinced us this w as the one. The sales staff and sales manager were all super friendly and straightforward. They got us within our budget (which was considerably less than comparable cars we had considered) on the exact "like new" vehicle we wanted and didn'...
Frank was easy to work with and was able to find the truck that our company needed
Best customer service at financial department Anthony and sales representative Chris thank you guys for helping me choose the right car !!!
Words can’t express my gratitude for Brittany Phillips and Cyndy Morales at this location! They have been a tremendous help in guiding me through my state registration transfer, and I can’t thank them enough for their willingness to support me. I’ll be happily returning as a service customer in the near future. These two deserve a raise!! 🙂
David jakab helped us purchase a scat pack! Really smooth process thank you !
I want to give the best review five stars the max this guy named general at Keffer Chrysler dodge and Jeep ram is awesome if you looking to buy a car or suv him and his team is the best please go check these guys out
Me and my mom went in on a Sunday, expecting them to be closed to look at a Jeep Wrangler. To find out that they were actually open and we were taken care of immediately. Our sales associates name was Tanner may have been the most caring and Helpful car salesman we have ever dealt with. Tanner single-handedly helped my mom purchase a car that day. If you’re ever in the market for a jeep and have an opportunity to go down to Keffer Jeep Dodge and ram in Charlotte, make Sure to work with Tanner for the best ...
Had a great experience buying my Jeep from Keffer. They made the process smooth and easy.
We recently had the pleasure of buying a new car, it really was a pleasure. We ventured back to Keffer, we had bought here before. We met General Washington, a fine gentleman. He answered all of our questions and explained things in detail if we needed. A great buying experience!!! We'll See You Again
WHAT A MIGHTY GOD WE SERVE!!! It’s not enough STARS on here to rate but I’ll give this place a 10!!!! When I tell you Carl and Anthony took really good care of me!!! I left there filled with JOY!!!! If anybody is in need of a vehicle I recommend here these guys will not be a disappointment!!!! Again thanks you guys❤️❤️
Had a wonderful experience with Chase! Went into trade my husbands truck, but walked away with two used cars instead! He purchased a Jeep Wrangler and I fell in love with a Mazda cx50. Tanner also helped us out with completing paper work. Highly recommend both of these salesmen!
Really great customer service, the people are friendly. This guy Brian really showed me everything i needed to make the right purchase and all the options that best fit my needs. Hard to find great dealerships nowadays not trying to get one over on you, and this one was amazing!
Our salesman Chris Lowry was great to work with. He understood what we were looking for and had it ready when we arrived. He has kept in touch with me to make sure I’m happy. Thank you Keffer Jeep!
We drove over two hours and frank had everything ready for us. He made this entire experience smooth and we were back home enjoying our new vehicle in no time!!!
Brian Ramos was great and really seemed to want to help me out as much as possible! Would recommend him to anyone interested in buying a new vehicle!
Had me in and out in under an hour with the exact car I was wanted. Frank had everything ready
I will be buying another vehicle from this place if you have any questions call up there ask for joc he’s a good salesman and honest man. Thank you
Alex helped me and my beautiful wife to get in a brand new car today fantastic experience
Alex got me a new car and got to keep my old with no money down oh happy day!!! Thanks Alex
Omg where do I start!!! Words can not truly express my sentiments but here are a few! Run, Ride a bike, get dropped off, catch an Uber just get over to Keffer! When you get there ask for General Washington! Yes that’s his name!( real name) and by the way he leads his customers he apparently takes his name serious!! From start to finish he made me forget all about my personal woes and anxieties about 1. needing a car 2. Finding the right car! 3. Credit issues! This man is an angel! Im a woman and cars are not forte , General ...
Very please with this dealership . Very respectful and willing to work and negotiate with you . I love my 2024 jeep Wrangler
Alex O’Connell was diligent and even worked for us on his day off.
Had to sell my truck unexpectedly. And Evan was super friendly and helpful throughout the entire experience. I reached out to him multiples times and he was always willing to help.
Thank you David Jakab for a great car buying experience.
I purchased a truck from Corey last week and the whole experiance was wonderful. He listened to the list of things I wanted and was able to find exactly what I wneeded. He stayed within my budget and listened to my concerns. Everyone at Keffer was helpful, kind, and worked as a team; this was probably one of the best experiances I have had at a dealership. Even when I had to stay late to sign paperwok everyone was great.
My salesman, General Washington made my purchase very enjoyable. He was very polite, professional and helpful in every phase of my purchase. I would like to also recognize Cyndi Morales for the assistance she provided processing the purchase agreement. Overall a great car buying experience.
Just bought a brand new grand Cherokee overland, Alex O’nell he was very helpful and amazing to deal with! Eli sales manager both were absolutely fantastic.
Willie is the best sales consultant i have ever found in the car dealer business. From his customer service to his ability to find the best deal for me . I can’t say thank you for all your attention and thank you for helping me get the car of my dreams !!!!
Willie and Joc were incredible. Enthusiastic , fun and extremely helpful. Spent lots of time showing me all the features and how to use them. They sold me a great 4xe. Love it. Highly recommend
The stars finally aligned. For 3 years, I occasionally shopped various Jeep dealerships for the Gladiator and later, the Wrangler. Long story short, all 3 pieces needed for me to purchase aligned. 1. The right car. 2. The right price. 3. The right sales person (Chris Lowry). I look forward to having fun in my new 2024 Jeep Wrangler 4xe! Thanks Chris and team!
I highly recommend working with this amazing team for your car. Murad was my salesman and from start to finish kept it very professional. My experience couldn’t have went any better AND got what I wanted.
David Jakobis an awesome salesman helped get a great price on a car! Very informative and went very smooth. Would recommend!
Joc is an amazing salesman. I highly recommend him for any vehicle purchase etc. I was able to go in, trade in my vehicle, while him and Mike worked there magic for the vehicle I wanted for the price I wanted/needed to be at monthly… mind you with the vehicle I was trading in with a good amount of negative equity. Joc went above and beyond, working with me on my options, and was kind throughout the whole process as well as being very helpful. I couldn’t have asked for a better sales associate as Joc, with everything ...
Frank was very helpful in secure a van for our business and as we grow we will continue to do business with Keffer
I had a great experience buying my first like-new truck. I was referred by a close friend and Jim Keffer reached out to me and had me set up to meet with an employee right away, I met Evan Potee and he assisted me the whole way through. He did not pressure me at all and he showed me all the trucks which matched what I was looking for. I found the truck that was perfect for me and I went through with the purchase. He even followed me to an Enterprise rental where I could drop off my rental ...
I was happy with the new Jeep, joc bates at Keffer CDJR was amazing!!