Staff
Willie D Hailey
Sales Consultant
Gerenal Washington Jr.
Sales Consultant
Frank Camarda
Sales Consultant
Cyn Morales
Finance Manager
Brittany Phillips
Administrative Assistant
David Vasquez
Client Advisor
Abi Dorta
Finance Manager
Lauren Michaud
Administrative Assistant
Joc Bates
Sales Consultant
Rick Trinkl
General Manager
Luis Aguilera
Client Advisor
Cliff Barbalat
Finance Director
Anthony Garabito
Finance Manager
Chris Gorczynski
Service Advisor
Brian Johnson
Service Manager
Yeorgios Mavromatis
Ram Service Advisor
Evan Potee
Client Advisor
Seida Salkic
Service Advisor
David Beam
Ram Service Advisor
Madison Bergeron
Administration
Sannibel Carter
Client Advisor
David Daniels
Service Advisor
Jorge Diaz
Ram Service Advisor
Dan Gordon
Service Advisor
Ryan Haley
Client Advisor
Maren Hodgins
Service BDC Manager
Taylor Johnson
Administrative Assistant
Jeremie Leach
Used Car Director
Christopher Lowry
Sales Consultant
Bob McChesney
Fleet Manager
John McGough
Client Advisor
Jessica Myers
Controller
Ken Nguyen
Client Advisor
Regan Richards
Warranty Admin
Melissa Trinkl
Director of Social Media
Willie D Hailey
Sales Consultant
Jan 17, 2025
Communication and fast service.
Communication and fast service. Got the deal done on a New 2024 Charger EV. Thank you!
Jan 17, 2025
Great guy to work with!
Great guy to work with! Willie made the car buying process, quick, painless, and fun!
Jan 17, 2025
Earlier this week I was referred to Anthony Garabito at
Earlier this week I was referred to Anthony Garabito at Keffer Chrysler Dodge Jeep Ram in Charlotte for my new car needs. After arriving Anthony introduced me to Willie Hailey who showed my wife and I a variety of great vehicles. He was able to answer all of our questions during our search. Ultimately we decided on a vehicle that was parked in the show room right in front of Willie’s desk. He and Anthony were able to offer us a fair price for our trade in and a great price for our new vehicle. We were very satisfied with our experience. I would recommend both Anthony and Willie at Keffer for your new car needs.
Dec 01, 2024
Willie was very informative, knowledgeable,patient and
Willie was very informative, knowledgeable,patient and helpful.I hadn’t bought a new car in years and Willie made the process very easy.I won’t buy a car from anyone else
Nov 30, 2024
Willie D was great to work with during my process of
Willie D was great to work with during my process of selecting a new vehicle. I had made plans for traveling and he came in to help me at a time that was most convenient for myself which happened to be his off day. That really showed his dedication to his career . I appreciated that!! Great Attitude and flexibility. Thanks Again, S.J.
Gerenal Washington Jr.
Sales Consultant
Oct 31, 2024
Mr. General Washington was extremely helpful and
Mr. General Washington was extremely helpful and thorough! Thank you so much for your patience and attention to detail.
Sep 08, 2024
Willie is the best sales consultant i have ever found in
Willie is the best sales consultant i have ever found in the car dealer business. From his customer service to his ability to find the best deal for me . I can’t say thank you for all your attention and thank you for helping me get the car of my dreams !!!!
Aug 26, 2024
We drive 2 hours to purchase our vehicle.
We drive 2 hours to purchase our vehicle. General Washington made our experience amazing!! He is so patient and sweet! He was honest and worked with us to find everything by we needed!
Feb 23, 2024
They do a great job, they communicated with me on all the
They do a great job, they communicated with me on all the timelines of when I should expect things to be done and processed. I was impressed by their customer service skills also, they were nice and I needed that.
Nov 11, 2023
Yesterday I went to the Jeep dealership on independence
Yesterday I went to the Jeep dealership on independence and saw a pair of new Jeep Rubicon 392s they had just gotten in. The price listed online with dealer discount was $87,000 and $89,000 respectively. I began negotiations to purchase 1 of the Jeeps only to have the sales manager tell me that there was a $10000-$11000 "market adjustment" because the cars were hard to find and the Factory strike was limiting inventory. After pressing them about honoring the online prices (which I have screenshots for), they called me today saying they would remove the "market adjustment" and honor the online price. Then when I went to purchase the vehicle they added a Keffer value fee of $1900, and a safety fee f $1950. I advised them I was not interested in either fee and strictly wanted to purchase the car for the price online. The manager got agitated and said he would not remove those fees even though they were not listed on the online price. 2 hours later the online price of both jeeps were increased by the exact amount of the 2 fees that they were trying to charge me and they would no longer honor the price from just 12 hours ago when the negotiations began. I have been advised to contact upper management (which after calling 3 other Keffer dealerships I have been unable to get a corporate contact for). I have also been advised to contact the NC attorney general to report this deceptive practice. I am fully aware that dealers are free to add market adjustments and dealer added features. However not honoring the price of the vehicle online and trying to increase the price by $15,000 - $16,000 when you go to buy it is absolutely abhorrent and possibly illegal. I will be seeing this through until the end. BEWARE!
Frank Camarda
Sales Consultant
Dec 26, 2024
frank was great to work with.
frank was great to work with. I Will be telling my friends about the experience!
Dec 24, 2024
Frank was low pressure.
Frank was low pressure. He allowed us to find the car we wanted, worked with us to get the best deal, and in general was zero pressure but super helpful. Would absolutely recommend to anyone who is looking to find their car and not be pressured.
Nov 30, 2024
drove down from WV to buy a van and frank made the entire
drove down from WV to buy a van and frank made the entire experience great. Had us in and out in an hour!!!
Nov 25, 2024
Frank worked with us to get our jeep grand cherokee and
Frank worked with us to get our jeep grand cherokee and we love it. He made this entire process fun and we will be sending people his way
Oct 28, 2024
we have purchased many trucks from frank and he makes the
we have purchased many trucks from frank and he makes the buying process very easy
Cyn Morales
Finance Manager
Jan 17, 2025
Great guy to work with!
Great guy to work with! Willie made the car buying process, quick, painless, and fun!
Dec 31, 2024
The service was quick and painless.
The service was quick and painless. Wife got a new Jeep without a lot of hassle or a long wait.
Dec 26, 2024
frank was great to work with.
frank was great to work with. I Will be telling my friends about the experience!
Nov 30, 2024
drove down from WV to buy a van and frank made the entire
drove down from WV to buy a van and frank made the entire experience great. Had us in and out in an hour!!!
Nov 25, 2024
Frank worked with us to get our jeep grand cherokee and
Frank worked with us to get our jeep grand cherokee and we love it. He made this entire process fun and we will be sending people his way
Brittany Phillips
Administrative Assistant
May 10, 2024
Brittany is a hard working employee that will help you in
Brittany is a hard working employee that will help you in anyway to get your dream car.
May 09, 2024
I live in Texas and there are some unique title
I live in Texas and there are some unique title requirements purchasing a vehicle in NC and licensing in TX. Brittany was able to take care of all the special requirements and get everything done without delay. She offers great customer service and made the title work a breeze. The office never gets recognized, but she made my buying experience amazing.
Feb 23, 2024
Brittany is a strong problem solver, and was very helpful
Brittany is a strong problem solver, and was very helpful in answering all my questions.
Feb 23, 2024
Excellent customer service and polite salespeople.
Excellent customer service and polite salespeople. It was a seamless process from start to finish.
Feb 23, 2024
Great people and great dealership!
Great people and great dealership! Thanks for the wonderful service! They are with you every step of the way!
David Vasquez
Client Advisor
Jan 10, 2025
Amazing experience very helpful I had an amazing time
Amazing experience very helpful I had an amazing time here with David always ask for Him he made my experience easy
Dec 09, 2024
Amazing help love this place ask for david it was a
Amazing help love this place ask for david it was a amazing experience yes great
Dec 01, 2024
They did their best they could to help us out and we
They did their best they could to help us out and we we’re able to get my wife’s dream car!! they were also very friendly and it was a pleasure to do business with them!! I recommend doing business with Keffer!
Nov 24, 2024
Dealership really nice help a lot to get your cars with 0
Dealership really nice help a lot to get your cars with 0 down payment we really appreciate with the help we got
Nov 23, 2024
Dealership and sales department were extremely helpful
Dealership and sales department were extremely helpful and came through with a deal I did not expect. I haven't driven the truck home yet but come Monday I will be the proud owner and never have to take an Uber again. Thank you guys for helping out with my poor credit situation
Abi Dorta
Finance Manager
Jan 10, 2025
Amazing experience very helpful I had an amazing time
Amazing experience very helpful I had an amazing time here with David always ask for Him he made my experience easy
Dec 24, 2024
Frank was low pressure.
Frank was low pressure. He allowed us to find the car we wanted, worked with us to get the best deal, and in general was zero pressure but super helpful. Would absolutely recommend to anyone who is looking to find their car and not be pressured.
Nov 24, 2024
Dealership really nice help a lot to get your cars with 0
Dealership really nice help a lot to get your cars with 0 down payment we really appreciate with the help we got
Lauren Michaud
Administrative Assistant
Feb 24, 2024
Called to dealership, Lauren was super helpful.
Called to dealership, Lauren was super helpful. Gave me great customer service and was able to get everything resolved.
Feb 23, 2024
They do a great job, they communicated with me on all the
They do a great job, they communicated with me on all the timelines of when I should expect things to be done and processed. I was impressed by their customer service skills also, they were nice and I needed that.
Feb 22, 2024
Lauren was great to work with.
Lauren was great to work with. She helped make my issue go a lot smoother
Joc Bates
Sales Consultant
Sep 08, 2024
Willie is the best sales consultant i have ever found in
Willie is the best sales consultant i have ever found in the car dealer business. From his customer service to his ability to find the best deal for me . I can’t say thank you for all your attention and thank you for helping me get the car of my dreams !!!!
Jan 21, 2024
Richie was a great everything went smooth and they did
Richie was a great everything went smooth and they did what I want. I asked for a better dealership.
Rick Trinkl
General Manager
Feb 22, 2024
Everyone was so friendly!
Everyone was so friendly! However Robert takes the cake incredibly personable, responsive, and went above and beyond to help me.
Feb 22, 2024
Thank you Robert Smith and your team for all the support
Thank you Robert Smith and your team for all the support and work helping me get the car if my dreams. Everyone was nice and helpful.
Luis Aguilera
Client Advisor
Jan 17, 2025
Communication and fast service.
Communication and fast service. Got the deal done on a New 2024 Charger EV. Thank you!
Cliff Barbalat
Finance Director
Dec 09, 2024
Amazing help love this place ask for david it was a
Amazing help love this place ask for david it was a amazing experience yes great
Anthony Garabito
Finance Manager
Jan 17, 2025
Communication and fast service.
Communication and fast service. Got the deal done on a New 2024 Charger EV. Thank you!
Chris Gorczynski
Service Advisor
Jan 21, 2024
This is a great dealership!
This is a great dealership! Always the best service! Richie is an awesome salesman! I would recommend coming here and seeing him!
Brian Johnson
Service Manager
Feb 22, 2024
Thank you Robert Smith and your team for all the support
Thank you Robert Smith and your team for all the support and work helping me get the car if my dreams. Everyone was nice and helpful.
Yeorgios Mavromatis
Ram Service Advisor
Dec 06, 2024
I brought my Jeep into Keffer for repairs and $6,000
I brought my Jeep into Keffer for repairs and $6,000 later my Jeep came out worse than when I took it to them. My husband and I brought our 2016 Jeep to Keffer for a torque converter issue. We knew our Jeep had a warranty and so we wanted to bring it to a dealership to get, what we thought would be, excellent service. The maintenance department ended up replacing my entire transmission, and it appeared, and I was told, that the warranty covered all of it except for my deposit. They also, without asking me, replaced the front ball joints. Which my warranty also covered. Fast forward to about 20 miles later. I was heading down the highway going around 75 mph and there was an audible and physical vibration in the front drivetrain of my Jeep that was not there before I took my Jeep to Keffer. Fast forward about 300 miles to see family for Thanksgiving and we park the car, and lo and behold there's a leak. My husband climbed under there and it was oil and transmission fluid. So as soon as we got back into town we took the Jeep back to keffer and noted not only the leak underneath but also the vibration in the front drive shaft. I get a call back the next day from the tech saying that the transmission lines are leaking, which is a common issue, I was told, when you change out the transmission. They called the warranty company and at that time the first warranty had expired and we only now have a powertrain warranty. So the warranty company has not going to cover the transmission line. The tech even called me and asked if I would call a warranty company and plead with them. To which I did, two times. I then asked if they drove my Jeep to see if they could replicate the audible noise and the vibration in the front drivetrain, to which the tech told me yes. And then he rattled off several front drive train parts that also needed to be replaced. I told them that in regards to the transmission lines, I brought them a non-leaking transmission that only needed a new torque converter. They decided to get the warranty company to replace the entire transmission, and they replaced it, so if it's leaking now and it wasn't before, I thought that they should make it right by replacing that line. I was denied this part not only by the tech, but by the manager Jurgos. I then asked to speak with the manager, and he and I spoke for several minutes about why I thought they should be responsible for what they broke, and he said that he would look into the conversations that I had with the tech and listen to the recordings and get back to me the next day. He never got back to me. I gave him 3 days. I went to pick up my Jeep a couple days later, and refused to sign the paperwork that said, I denied the service. In regards to them having tests driven my vehicle, that was a lie. The mileage at which I dropped my vehicle off was exactly the same as when I picked it up. I have photo evidence of that. So I came in with a warranty, and they saw me as a cash cow. I don't know if they treated me this way because I was a woman without her husband there, or they treated me this way because they have no integrity. I think it's probably a little bit of both. But they charged $4,000 in labor alone for the transmission replacement. And $800 per ball joint for the front end. But they were going to make a big stink about $180 part to make it right. I wasn't even asking them to fix the front drive train. My jeep now leaks, and vibrates over 75Mph, both of which it didn't do before I brought it to them. Do not take your vehicle to them.
Evan Potee
Client Advisor
Sep 08, 2024
Willie is the best sales consultant i have ever found in
Willie is the best sales consultant i have ever found in the car dealer business. From his customer service to his ability to find the best deal for me . I can’t say thank you for all your attention and thank you for helping me get the car of my dreams !!!!
Seida Salkic
Service Advisor
Apr 11, 2024
Had excellent service from David Jakob and would highly
Had excellent service from David Jakob and would highly recommend working with on any future car purchase.
David Beam
Ram Service Advisor
Madison Bergeron
Administration
Sannibel Carter
Client Advisor
David Daniels
Service Advisor
Jorge Diaz
Ram Service Advisor
Dan Gordon
Service Advisor
Ryan Haley
Client Advisor
Maren Hodgins
Service BDC Manager
Taylor Johnson
Administrative Assistant
Jeremie Leach
Used Car Director
Christopher Lowry
Sales Consultant
Bob McChesney
Fleet Manager
Jessica Myers
Controller
Ken Nguyen
Client Advisor