Staff
Willie D Hailey
Sales Consultant
Gerenal Washington Jr.
Sales Consultant
Frank Camarda
Sales Consultant
Cyn Morales
Finance Manager
Brittany Phillips
Administrative Assistant
Lauren Michaud
Administrative Assistant
Cliff Barbalat
Finance Director
Joc Bates
Sales Consultant
Chris Gorczynski
Service Advisor
Rick Trinkl
General Manager
Sannibel Carter
Client Advisor
David Daniels
Service Advisor
Brian Johnson
Service Manager
Yeorgios Mavromatis
Ram Service Advisor
Evan Potee
Client Advisor
Seida Salkic
Service Advisor
David Beam
Ram Service Advisor
Madison Bergeron
Administration
Jorge Diaz
Ram Service Advisor
Dan Gordon
Service Advisor
Maren Hodgins
Service BDC Manager
Taylor Johnson
Administrative Assistant
Bob McChesney
Fleet Manager
Jessica Myers
Controller
Ken Nguyen
Client Advisor
Regan Richards
Warranty Admin
Melissa Trinkl
Director of Social Media
Willie D Hailey
Sales Consultant
May 06, 2025
Very professional and attentive to my needs.
Very professional and attentive to my needs. The salesman I worked with was experienced and a pleasure to work with. I would buy from here again!
Apr 21, 2025
A mutual acquaintance referred me to Willie, who
A mutual acquaintance referred me to Willie, who mentioned he was the right person to help me find a car. I called him the same day I received his number and scheduled an appointment for the following day. Willie was very patient, attentive, and respectful. As a result, I bought a car on the same day. The process at the dealership was very smooth, and everyone, including Willie’s manager and boss, was friendly and worked well with me and my father.
Mar 17, 2025
Willie Hailey was a pleasure to purchase my new wrangler
Willie Hailey was a pleasure to purchase my new wrangler from! Everyone in the dealership treats you like family from the sales floor to the service department. Thanks guys!
Mar 02, 2025
Will was the best.
Will was the best. He was great with communication. Was very helpful and understanding with my price range. Definitely 5 stars.
Jan 17, 2025
Communication and fast service.
Communication and fast service. Got the deal done on a New 2024 Charger EV. Thank you!
Gerenal Washington Jr.
Sales Consultant
May 16, 2025
I wanted to mention that I am never disappointed when
I wanted to mention that I am never disappointed when dealing with General Washington and Cyndy Morales. I recently purchased a vehicle (9th vehicle) from Keffer. I am always treated like family and that is what keeps me coming back and staying a loyal customer. Service is above 5 star. Sam Santiago
Oct 31, 2024
Mr. General Washington was extremely helpful and
Mr. General Washington was extremely helpful and thorough! Thank you so much for your patience and attention to detail.
Sep 08, 2024
Willie is the best sales consultant i have ever found in
Willie is the best sales consultant i have ever found in the car dealer business. From his customer service to his ability to find the best deal for me . I can’t say thank you for all your attention and thank you for helping me get the car of my dreams !!!!
Aug 26, 2024
We drive 2 hours to purchase our vehicle.
We drive 2 hours to purchase our vehicle. General Washington made our experience amazing!! He is so patient and sweet! He was honest and worked with us to find everything by we needed!
Feb 23, 2024
They do a great job, they communicated with me on all the
They do a great job, they communicated with me on all the timelines of when I should expect things to be done and processed. I was impressed by their customer service skills also, they were nice and I needed that.
Frank Camarda
Sales Consultant
Apr 11, 2025
Frank is the absolute man!
Frank is the absolute man! No pressure, no funky talk, just straight up great service! Go see Frank for a quick and easy car buying process! See you for the next one sir.
Mar 28, 2025
Me and my family have bought multiple cars from Frank.
Me and my family have bought multiple cars from Frank. He makes the process super quick and easy. We will go back to him again and again!
Mar 27, 2025
From communication to time in and out of the door I was
From communication to time in and out of the door I was fully impressed. Expertly handled from start to finish, cannot recommend more.
Mar 24, 2025
frank helped our company purchase 3 trucks and made the
frank helped our company purchase 3 trucks and made the entire experience flawless. we will definitely be back
Feb 07, 2025
Looking to purchase a used vehicle and contacted the
Looking to purchase a used vehicle and contacted the dealership to work the deal as I am 2 hours away. Anthony (sales manager) and I worked the deal and was sent the purchase agreement and agreed to pay cash. Next morning contacted him about some questions on the vehicle and to ask what forms of payment they can take. I was told and said let him know when I can come get it and I told him I would let him know later. I went to the bank after work to get the cash out to get a certified check and sent Anthony a message that we was good to go and no response. So left the bank went home and later on got text we sold the car. Shady dealership with no morals so I would look elsewhere to purchase a vehicle unless you like wasting time.
Cyn Morales
Finance Manager
May 16, 2025
I wanted to mention that I am never disappointed when
I wanted to mention that I am never disappointed when dealing with General Washington and Cyndy Morales. I recently purchased a vehicle (9th vehicle) from Keffer. I am always treated like family and that is what keeps me coming back and staying a loyal customer. Service is above 5 star. Sam Santiago
Apr 07, 2025
I purchased a used Tesla that completely died 2 weeks
I purchased a used Tesla that completely died 2 weeks later. The finance person told me I had a 90 day warranty through the dealership. The management team is telling me there is nothing they will do for me and I am on my own with Tesla.
Mar 27, 2025
From communication to time in and out of the door I was
From communication to time in and out of the door I was fully impressed. Expertly handled from start to finish, cannot recommend more.
Mar 24, 2025
frank helped our company purchase 3 trucks and made the
frank helped our company purchase 3 trucks and made the entire experience flawless. we will definitely be back
Feb 12, 2025
sannibell did a great job listening to our needs and made
sannibell did a great job listening to our needs and made the entire visit a pleasure. we will be telling people to go see her
Brittany Phillips
Administrative Assistant
May 10, 2024
Brittany is a hard working employee that will help you in
Brittany is a hard working employee that will help you in anyway to get your dream car.
May 09, 2024
I live in Texas and there are some unique title
I live in Texas and there are some unique title requirements purchasing a vehicle in NC and licensing in TX. Brittany was able to take care of all the special requirements and get everything done without delay. She offers great customer service and made the title work a breeze. The office never gets recognized, but she made my buying experience amazing.
Feb 23, 2024
Brittany is a strong problem solver, and was very helpful
Brittany is a strong problem solver, and was very helpful in answering all my questions.
Feb 23, 2024
Excellent customer service and polite salespeople.
Excellent customer service and polite salespeople. It was a seamless process from start to finish.
Feb 23, 2024
Great people and great dealership!
Great people and great dealership! Thanks for the wonderful service! They are with you every step of the way!
Lauren Michaud
Administrative Assistant
Feb 24, 2024
Called to dealership, Lauren was super helpful.
Called to dealership, Lauren was super helpful. Gave me great customer service and was able to get everything resolved.
Feb 23, 2024
They do a great job, they communicated with me on all the
They do a great job, they communicated with me on all the timelines of when I should expect things to be done and processed. I was impressed by their customer service skills also, they were nice and I needed that.
Feb 22, 2024
Lauren was great to work with.
Lauren was great to work with. She helped make my issue go a lot smoother
Cliff Barbalat
Finance Director
Apr 21, 2025
A mutual acquaintance referred me to Willie, who
A mutual acquaintance referred me to Willie, who mentioned he was the right person to help me find a car. I called him the same day I received his number and scheduled an appointment for the following day. Willie was very patient, attentive, and respectful. As a result, I bought a car on the same day. The process at the dealership was very smooth, and everyone, including Willie’s manager and boss, was friendly and worked well with me and my father.
Dec 09, 2024
Amazing help love this place ask for david it was a
Amazing help love this place ask for david it was a amazing experience yes great
Joc Bates
Sales Consultant
Sep 08, 2024
Willie is the best sales consultant i have ever found in
Willie is the best sales consultant i have ever found in the car dealer business. From his customer service to his ability to find the best deal for me . I can’t say thank you for all your attention and thank you for helping me get the car of my dreams !!!!
Jan 21, 2024
Richie was a great everything went smooth and they did
Richie was a great everything went smooth and they did what I want. I asked for a better dealership.
Chris Gorczynski
Service Advisor
Feb 14, 2025
Jeremie was rude and disrespectful, he doesn't care about
Jeremie was rude and disrespectful, he doesn't care about the customers new or returning. His attitude toward my situation was less than acceptable. The dealership does not value their customers, they made no effort to rectify my problem. There solution was purchased another vehicle from them. I've purchased three brand new vehicles from Keffer CDJR. First one, 2023 Jeep Grand Cherokee Overland had no issues, traded it and the second one, 2024 Jeep Grand Cherokee Summit, had a recall that wasn't repairable for over two months. Traded that and the third one, 2024 Jeep Grand Cherokee Summit power steering stopped working at 2067 miles.
Jan 21, 2024
This is a great dealership!
This is a great dealership! Always the best service! Richie is an awesome salesman! I would recommend coming here and seeing him!
Rick Trinkl
General Manager
Feb 22, 2024
Everyone was so friendly!
Everyone was so friendly! However Robert takes the cake incredibly personable, responsive, and went above and beyond to help me.
Feb 22, 2024
Thank you Robert Smith and your team for all the support
Thank you Robert Smith and your team for all the support and work helping me get the car if my dreams. Everyone was nice and helpful.
Sannibel Carter
Client Advisor
Apr 07, 2025
I purchased a used Tesla that completely died 2 weeks
I purchased a used Tesla that completely died 2 weeks later. The finance person told me I had a 90 day warranty through the dealership. The management team is telling me there is nothing they will do for me and I am on my own with Tesla.
David Daniels
Service Advisor
Apr 15, 2025
Brought in my 2022 Dodge Charger to this location on 4/9
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE.
Brian Johnson
Service Manager
Feb 22, 2024
Thank you Robert Smith and your team for all the support
Thank you Robert Smith and your team for all the support and work helping me get the car if my dreams. Everyone was nice and helpful.
Yeorgios Mavromatis
Ram Service Advisor
Dec 06, 2024
I brought my Jeep into Keffer for repairs and $6,000
I brought my Jeep into Keffer for repairs and $6,000 later my Jeep came out worse than when I took it to them. My husband and I brought our 2016 Jeep to Keffer for a torque converter issue. We knew our Jeep had a warranty and so we wanted to bring it to a dealership to get, what we thought would be, excellent service. The maintenance department ended up replacing my entire transmission, and it appeared, and I was told, that the warranty covered all of it except for my deposit. They also, without asking me, replaced the front ball joints. Which my warranty also covered. Fast forward to about 20 miles later. I was heading down the highway going around 75 mph and there was an audible and physical vibration in the front drivetrain of my Jeep that was not there before I took my Jeep to Keffer. Fast forward about 300 miles to see family for Thanksgiving and we park the car, and lo and behold there's a leak. My husband climbed under there and it was oil and transmission fluid. So as soon as we got back into town we took the Jeep back to keffer and noted not only the leak underneath but also the vibration in the front drive shaft. I get a call back the next day from the tech saying that the transmission lines are leaking, which is a common issue, I was told, when you change out the transmission. They called the warranty company and at that time the first warranty had expired and we only now have a powertrain warranty. So the warranty company has not going to cover the transmission line. The tech even called me and asked if I would call a warranty company and plead with them. To which I did, two times. I then asked if they drove my Jeep to see if they could replicate the audible noise and the vibration in the front drivetrain, to which the tech told me yes. And then he rattled off several front drive train parts that also needed to be replaced. I told them that in regards to the transmission lines, I brought them a non-leaking transmission that only needed a new torque converter. They decided to get the warranty company to replace the entire transmission, and they replaced it, so if it's leaking now and it wasn't before, I thought that they should make it right by replacing that line. I was denied this part not only by the tech, but by the manager Jurgos. I then asked to speak with the manager, and he and I spoke for several minutes about why I thought they should be responsible for what they broke, and he said that he would look into the conversations that I had with the tech and listen to the recordings and get back to me the next day. He never got back to me. I gave him 3 days. I went to pick up my Jeep a couple days later, and refused to sign the paperwork that said, I denied the service. In regards to them having tests driven my vehicle, that was a lie. The mileage at which I dropped my vehicle off was exactly the same as when I picked it up. I have photo evidence of that. So I came in with a warranty, and they saw me as a cash cow. I don't know if they treated me this way because I was a woman without her husband there, or they treated me this way because they have no integrity. I think it's probably a little bit of both. But they charged $4,000 in labor alone for the transmission replacement. And $800 per ball joint for the front end. But they were going to make a big stink about $180 part to make it right. I wasn't even asking them to fix the front drive train. My jeep now leaks, and vibrates over 75Mph, both of which it didn't do before I brought it to them. Do not take your vehicle to them.
Evan Potee
Client Advisor
Sep 08, 2024
Willie is the best sales consultant i have ever found in
Willie is the best sales consultant i have ever found in the car dealer business. From his customer service to his ability to find the best deal for me . I can’t say thank you for all your attention and thank you for helping me get the car of my dreams !!!!
Seida Salkic
Service Advisor
Apr 11, 2024
Had excellent service from David Jakob and would highly
Had excellent service from David Jakob and would highly recommend working with on any future car purchase.
David Beam
Ram Service Advisor
Madison Bergeron
Administration
Jorge Diaz
Ram Service Advisor
Dan Gordon
Service Advisor
Maren Hodgins
Service BDC Manager
Taylor Johnson
Administrative Assistant
Bob McChesney
Fleet Manager
Jessica Myers
Controller
Ken Nguyen
Client Advisor